AI device setup help over video
Your customer points the camera at the device and its cables. The agent names what it sees, gives one step at a time and checks each one on camera.
The first thing it says
“Hi! Point your camera at the device and the cables, and I'll walk you through setting it up.”
What it looks for
- 01
The device, its ports and its lights
- 02
Which cable goes where
- 03
The result of each step, before the next one
Setup Helper
Sees the device and the cables, guides setup.
Free calls last up to 10 minutes each on the included model. On your own model key, calls last up to 10 minutes.
Questions
What if the device is broken?
If it looks damaged, or the fix means opening it up, the agent stops and says a person needs to look at it. It cannot connect the caller to one on the call.
Can I change what it says?
Yes. Use this template copies it into your account: the first message, the instructions and the rules are yours to edit before anyone talks to it.
How do people talk to it?
Every agent gets its own link. Anyone can open it on a phone or a computer and talk, with no account or app; camera and microphone are asked for only when they press Talk.